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1. Booking & Acceptance

• A booking is confirmed only upon receipt of the required deposit and written acceptance of the quotation.

• By paying the deposit, the client agrees to these Terms & Conditions.

2. Deposits & Payments

• A non-refundable deposit of $500 is required to secure your event date.

• The remaining balance must be paid in full no later than 14 days prior to the event date unless otherwise agreed in writing.

• No setup or installation will commence until all outstanding balances have been paid.

• Late payments may incur additional fees and may result in cancellation of services.

3. Changes to Bookings

• Any changes to the event date, venue, guest numbers, styling requirements, or services requested must be made by email or with contact with our head stylist.

• Date changes are subject to availability and are not guaranteed.4. Cancellations

All deposits are non-refundable.

• If the client cancels the event within 90 days of the event date, additional cancellation fees may apply to cover preparation costs, custom orders, and reserved inventory.

• Custom-made items, special orders, and personalised products are non-refundable once ordered.

5. Venue Access

• The client is responsible for ensuring venue access at agreed setup and pack-down times.

• Delays caused by restricted venue access may result in additional labour charges.

• Any venue-specific requirements, permits, or restrictions must be disclosed prior to booking.

6. Styling & Décor

• Final styling details must be confirmed before the agreed cut-off date.

• While every effort will be made to replicate inspiration images, exact duplication cannot be guaranteed.

• L&T Events Decoration reserves the right to make reasonable substitutions where products become unavailable, damaged, discontinued, or delayed. Any substitutions will be of equal or greater value and consistent with the agreed design.

7. Hire ItemsAll hired items remain the property of L&T Events Decoration.

• The client is responsible for ensuring hired items are protected from damage, theft, loss, weather, and misuse during the hire period.

• Damaged, lost, or stolen items will be charged at replacement value.

• Clients must not move, dismantle, alter, or remove hired items without written permission.

8. Pack-Down & Collection

• Pack-down times will be agreed upon prior to the event.

• Additional charges may apply if pack-down is delayed due to venue restrictions or client requests.

• All hired items must be available for collection at the agreed time.

9. Weather Conditions

• Outdoor installations are subject to suitable weather conditions.

• L&T Events Decoration reserves the right to modify, relocate, or cancel outdoor installations where weather conditions present a safety risk.

• No refunds will be issued for weather-related changes required for safety reasons.

10. Damage & Liability

• The client accepts responsibility for any damage caused by guests, venue staff, contractors, or third parties.

• L&T Events Decoration shall not be liable for any indirect, incidental, or consequential loss arising from the event.

•  Liability is limited to the total amount paid by the client for the services provided.

11. Photography & Marketing

• L&T Events Decoration may photograph completed setups and use images for marketing, advertising, social

media, website content, and promotional purposes unless otherwise requested in writing by the client prior to

the event.

13. Acceptance

• Payment of the deposit confirms acceptance of these Terms & Conditions.

• These Terms & Conditions shall be govern